Friday, September 30, 2011

Bank of America Plagued by Web Problems

Posted By on Fri, Sep 30, 2011 at 3:19 PM

The nation's largest lending institution, Bank of America, is having significant website problems today. B of A's homepage and online banking service have been sporadic, at best, one day after the company said it would start charging a $5 monthly fee for customers who make debit card purchases.

A message on the bank's home page said that page was temporarily unavailable for most of the day, despite earlier assurances from the bank that the site had been fully restored.

A spokeswoman for the bank said the problems were not the result of hacking, but declined to say what was the cause. The spokeswoman said customers who couldn't sign onto their accounts still could bank via text message, at ATMs and at branches.

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