I Went in on August 22 to freeze my account for $10. However, I was charged the full membership monthly amount. When I was called to dispute the transaction 'Scotty' states I was wrong and accused me of being under the influence of alcohol. I was on my day off and upset over the entire dispute. Nothing was resolved and I was denied to speak to a supervisor or manager. I was also charged over draft fees by my bank due to the over charge in monthly rates. I tried to explain that my over due charges were incorrect and was hung up on. I do not feel that I should have been charged the extra fees due to the negligence on IAC's part. However, my credit has been ruined and I have yet to speak to a manager to resolve the issues which were negligent on their end. After all, I froze my account and was charged additional fees from IAC and my bank. I was treated with the utmost disrespect and completely humiliated. I will never consider IAC as an option again!
Outstanding Store wonderful customer service they treat you very well like they want you to be there. I felt very comfortable and at home, thank you guys for doing a great job,. the products they carry are the best available too. All around A+ everything!!
Judy is a cunt.
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