: Sept. 1, 2015 11 a.m.
"The Athletic Department sincerely apologizes to students for the problems with the ticketing system," read a statement from Boise State Tuesday morning.
With that, Boise State officials announced that they would be distributing student tickets in person beginning at 6 a.m. on Wednesday, September 2. The announcement comes one day after a number of students complained about the school's new online ticketing process, through Ticketmaster, that experienced a number of glitches.
Some students took to social media Monday to talk about their inability to access a virtual line through the online process. And more students contacted Boise Weekly Tuesday morning, saying that they were experiencing the same problem.
At 11 a.m. Tuesday morning, Boise State announced that it would be distributing to students (with proper identification), in person at the Athletic Ticket Office on the west side of Albertson Stadium, beginning at 6 a.m. on Wednesday. No overnight camping will be allowed, but students have been told that they can start lining up at midnight Wednesday.
Officials said tickets that were already distributed to those who were able to get through the the online system will still be honored.
Full-time Boise State students receive one free ticket and part-time students can purchase a ticket for $45.
Sept. 1, 2015 9 a.m.
With anticipation building toward this Friday, Sept. 4, and the Boise State University football season opener when the Broncos take on former BSU coach Chris Petersen and his University of Washington Huskies, more than a few Boise State students took to social media Monday to express their frustration over the university's new ticketing system.
The Boise State Arbiter reports
that the university has ditched the old-school method of picking up tickets in person, students were pointed to an online system, managed by TicketMaster, that promptly crashed soon after students cued up in a virtual line to secure a ticket to Friday's game. And soon enough, using the hashtag #boisestateticketproblems, students began to air their frustrations, according to the Arbiter.
"I have a better chance of getting a girl friend by the end of the day, than I do of actually getting a ticket," tweeted one.
"Need a ticket...text coach Pete," tweeted another.
Because of the snag, Boise State ticket office officials said Monday they would try again this morning to continue distributing the tickets, albeit through the same online system.