The commercials with those stuffy old bankers in nothing but socks makes quite an impression, but we'll wager the piggy bank that it's the customer service that sealed the deal for readers. The bank with the snappy nickname has gone through a lot of transformations in the high-stakes financial game. What with the mergers, acquisitions and unworthy competitors going tits up, it's a salute to staying power that has WaMu customers remaining loyal to the navy blue and yellow. The accolades keep coming year after year for the bank that invests in local communities and takes care of its people.
Second Place: Wells Fargo
Third Place: US Bank