Tuesday, January 31, 2012

Idaho Motel Refunds Fee It Charged Disabled Customer for Having Service Dog in Room

Posted By on Tue, Jan 31, 2012 at 12:11 PM

A North Idaho motel has agreed to change its ways in the wake of a discrimination complaint involving a disabled customer.

United State Attorney Wendy Olson told the Associated Press that the Budget Saver Motel in Coeur d'Alene has refunded a fee which it had charged a disabled customer for having a service dog in the room. Additionally, the motel paid the customer $500 for her distress and issued a written apology. For all future customers, the motel also posted a service dog policy that complies with the Americans with Disabilities Act and trained its employees to be in full compliance of the policy.

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